Through the case study outlines, we also learned that the way we treat our clients says a lot
about our companies and it determines our level of success to a large degree. As guerrillas,
we don’t just strive for customer satisfaction. We strive for customer bliss.
For a customer to achieve bliss, you will need to wow them in new and unique ways. Go
beyond what they are looking for and give them what their deepest heart wishes for.
Be sure to listen to your clients or you will not know how to give them what they are
looking for. Survey your ideal clients. Find out what they are happy with, what they are
unhappy with and what they secretly wish for as it relates to your product or service. Then,
give it to them.
Next Page - Follow up
